Introduction
Welcome to Express Trips Services. By accessing and using our services, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, we recommend that you do not use our services.
Services Offered
Express Trips Services provides specialized transportation services for horses, ensuring their safety and well-being during transit. We strive to offer a reliable, comfortable, and secure service for equines.
Reservations and Payments
- Reservations can be made through our website, by phone, or at authorized sales points.
- Payments must be completed at the time of booking or as stipulated in our payment policies.
- Availability is not guaranteed without a confirmed reservation.
Cancellation & Refund Policy
- Cancellations made at least 48 hours in advance may be eligible for a partial refund or trip rescheduling.
- No refunds will be issued for cancellations made less than 48 hours in advance.
- In case of delays or cancellations by Express Trips Services, a rescheduling or full refund will be offered as applicable.
User Responsabilities
- Customers are expected to provide the necessary documentation and health certifications required for the transportation of horses.
- Owners must ensure that the equines are in suitable condition for transport.
- Express Trips Services is not responsible for pre-existing injuries or health issues in the transported horses.
Service Modifications
Express Trips Services reserves the right to modify routes, schedules, and rates without prior notice when necessary for operational or safety reasons.
Limitation of Liability
Express Trips Services will not be liable for delays, cancellations, or interruptions caused by factors beyond our control, such as weather conditions, accidents, or government regulations.
Personal Data Protection
We are committed to protecting our users’ privacy and handling their personal data in accordance with our Privacy Policy.
Applicable Law
These terms and conditions are governed by the laws of the state in which Express Trips Services operates. Any disputes will be resolved in the corresponding courts.
Contact
For any inquiries regarding these terms and conditions, you may contact our customer service team through our website or by phone.
Thank you for choosing Express Trips Services. We look forward to providing you with the best horse transportation experience!